TERMS AND CONDITIONS

General terms and conditions

 

This document will not be filed (not accessible afterwards), it will be concluded only in electronic form, it is not considered a written contract, it is written in English, and it does not refer to a code of conduct. If you have any questions about the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

 

The scope of this Agreement covers legal relationships on the Service Provider's website (https://www.sendia.hu) and its subdomains. Jelen Ászf is continuously available from the following website: https://www.sendia.hu

 

PROVIDER DATA:

 

Name of the service provider: SENDIA Trading Limited Liability Company

The registered office of the service provider (and also the place of complaint handling): 1107 Budapest, Monori utca 2-4 E3/6.

 

REGISTRATION/PURCHASE

 

By purchasing/registering on the website, the user declares that he/she has read and accepts the terms of these Terms and Conditions and the Data Management Information published on the website, and consents to data management.

 

During the purchase/registration, the user is obliged to provide his own real data. In case of untrue data provided during the purchase/registration or related to another person, the resulting electronic contract is null and void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.

 

The Service Provider shall not be held responsible for delivery delays or other problems or errors that can be traced back to wrongly and/or inaccurately provided data by the User.

 

The Service Provider shall not be held liable for damages resulting from the User forgetting their password, or if it becomes accessible to unauthorized persons for any reason not attributable to the Service Provider.

 

RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE

 

The displayed products can be ordered online and in person. The prices displayed for the products are in HUF or EUR, but do not include the cost of home delivery. No separate packaging costs will be charged.

 

In the webshop, the Service Provider displays the name and description of the product in detail, and displays photos of the products. The images displayed on the product data sheet may differ from the real ones and may be used as illustrations.

 

If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration.

 

If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Web Store, especially with regard to the obviously incorrect, e.g. for a price of HUF "0" or HUF "1" that is significantly different from the well-known, generally accepted or estimated price of the product, or which may appear due to a system error, then the Service Provider is not obliged to deliver the product at the wrong price, but can offer delivery at the correct price, upon knowledge of which the Customer may abandon his intention to purchase.

 

ORDER PROCESS

 

After registration, the user logs into the webshop/or can start shopping without registration.

 

User sets the number of products to be purchased.

 

The user places the selected products in the basket. The user can view the contents of the basket at any time by clicking on the "view basket" icon.

 

If the User wants to add another product to the basket, he selects the "continue shopping" button. If you don't want to buy an additional product, check the quantity of the product you want to buy. You can delete the contents of the basket by clicking the "delete - X" icon. To finalize the quantity, the User clicks on the "refresh" icon.

 

The user selects the delivery address and then the delivery/payment method, the types of which are as follows:

 

Payment methods:

 

Personal collection: In cash upon collection at the Service Provider's business premises or at another location designated by the Service Provider: In case of choosing payment upon receipt of the goods, the User shall pay the purchase price of the product in cash at the Service Provider's business premises or at another location designated by the Service Provider. It is possible to pay in cash in Hungarian forints (HUF) or Euros.

 

By bank transfer: The user must transfer the value of the ordered products to the bank account in the confirmation e-mail within 3 days. After the amount has been credited to the Service Provider's bank account, the User is entitled to receive the product(s) in the manner specified by him.

 

Shipping cost:

​

Purchase amount Product weight Shipping fee

5-10 KG - HUF 1500
10-20 KG - HUF 1,800
20-30 KG - HUF 2,800

 

If there is an error or deficiency in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we inform the customer of the new data immediately after the error is recognized or modified. After that, the user can confirm the order once more or withdraw from the contract.

 

After entering the data, the User can send his order by clicking on the "confirm order" button, but before that, he can check the entered data one more time, send a comment with his order, or send us an e-mail of any other wishes related to the order.

 

With the order, the user acknowledges that he is obligated to pay.

 

Correction of data entry errors: Before closing the order process, the user can always go back to the previous phase, where he can correct the entered data. In detail: During the order, it is possible to view and modify the contents of the basket, if the basket does not contain the quantity to be ordered, the User can enter the number of the quantity to be ordered in the data entry field in the quantity column, and then press "update/update basket ” button. If the User wishes to delete the products in the basket, click the "X" "delete" button. During the order, the User always has the opportunity to correct/delete the entered data.

 

The user will receive a confirmation by e-mail after sending the order. If this confirmation is not received by the User within the expected deadline depending on the nature of the service, but no later than 48 hours after the User's order has been sent, the User shall be released from the obligation to make an offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received on time because the User entered the wrong e-mail address during registration, or because the storage space belonging to the account is full, the User is unable to receive messages.

 

The user acknowledges that the confirmation described in the previous point is only an automatic confirmation and does not create a contract. The contract is created when the Service Provider notifies the User in a new e-mail about the details of the order and its expected fulfillment after the automatic confirmation mentioned in the previous point.

 

PROCESSING AND FULFILLMENT OF ORDERS

 

Orders are processed during business hours. It is also possible to place the order outside of the times marked as processing the order, if it is done after the end of working hours, it will be processed the following day. The service provider's customer service will always confirm electronically when it can fulfill your order.

 

General deadline, within 5 working days from the conclusion of the contract.

 

COPYRIGHTS

 

Since https://www.sendia.hu, as a website, is considered a copyrighted work, it is prohibited to download (duplicate), retransmit to the public, or use it in any other way , electronic storage, processing and sale without the written consent of the Service Provider.

 

Any material from the https://www.sendia.hu website and its database can only be taken by referring to the given website, even with written consent.

 

The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them, and its Internet advertising surfaces.

 

It is forbidden to adapt or reverse engineer the content of the https://www.sendia.hu website or certain parts; establishing user IDs and passwords in an unfair manner; use of any application that can be used to modify or index the https://www.sendia.hu website or any part thereof.

 

The name https://www.sendia.hu is protected by copyright, except for references, it can only be used with the written consent of the Service Provider.

 

The User acknowledges that the Service Provider is entitled to a fine in case of use without a license. The amount of the penalty is HUF 60,000 gross per image, and HUF 20,000 gross per word. The user acknowledges that this penalty clause is not excessive, and browses the site with this in mind. In the event of a copyright infringement, the Service Provider applies a notarial certification, the amount of which is also charged to the infringing user.

 

Budapest, 01.10.2023.